Whether you are planning an event or attending a performance at RiverPark Center, here are answers to some frequently asked questions to help you prepare. For more info, call us at 270-687-2770 or email info@riverparkcenter.org.
Accessibility
Is RiverPark Center ADA-compliant?
Yes, the facility is fully ADA-compliant.
What accessibility features are available?
- Elevators provide access to all public areas and event spaces.
- Restrooms are ADA-accessible and include baby changing stations.
- Assistive Listening Devices are available free of charge at the Box Office (first-come, first-served).
Can I get curbside assistance?
Yes! Please call 270-687-2770 in advance for assistance or special accommodations.
Parking
Where can I park for events?
- Allen Street Parking Garage at 100 Daviess St., directly across from the Center.
- Street parking is free after 5:00 PM on weekdays. Availability may vary during events.
Food and Beverage
Are concessions available during performances?
Yes, concessions offer snacks and beverages during many events.
Can I bring outside food or drinks?
No, outside food and drinks are not allowed.
Is alcohol served at events?
Yes, bartending services are available through RiverPark Center. Outside alcohol is not permitted.
Catering
Can I choose my own caterer?
All food must be provided by an approved caterer. Wedding cakes and punch are the only exceptions.
How do I get the list of approved caterers?
Our list of approved caterers is available on this website.
Decorations
What decorations are not allowed?
Prohibited items include:
- Helium balloons
- Confetti and glitter
- Strong-adhesive tapes (e.g., duct tape)
What decorations are permitted?
Non-adhesive decorations and items approved by your event manager.
Who should I speak to about decoration guidelines?
Consult Jaynan Day, Director of Event Services, to review what’s allowed.
Event Spaces
What rental spaces are available?
- Cannon Hall: 1,479-seat auditorium for large performances
- Jody Berry Cabaret Theatre: Intimate space for smaller gatherings
- Lobby and Plaza: Ideal for receptions, dinners, and dances
- Holbrook Balcony Lobby: Great for smaller events and private functions
- Founders Room: Ideal for hosting smaller gatherings
- Back Stage & Courtyard: An intimate, cozy space designed for pre-event cocktails, after-show celebrations, or private meetings
Ticketing Policies
What happens if an event is postponed or rescheduled?
Your original tickets will be honored for the new date.
What if an event is canceled?
Full refunds are issued (excluding ticket fees).
Are third-party tickets accepted?
No. RiverPark Center is not responsible for tickets purchased through unauthorized sellers.
Photography and Recording
Can I take photos or record performances?
No. Cameras, audio, video, and digital recorders are not permitted during performances.
Can I use my cell phone during the show?
Phones should be silenced and stored away to avoid disruptions.
Lost and Found
What should I do if I lose or find something?
- Report it at the box office during your visit.
- Call 270-687-2770 during business hours for follow-up assistance.
Smoking Policy
Is smoking or vaping allowed?
No. Smoking and vaping are prohibited inside and within 25 feet of entrances.
Nearby Accommodations
Are there hotels near RiverPark Center?
Yes. Nearby options include:
- Holiday Inn Owensboro Riverfront
- Hampton Inn & Suites Downtown Owensboro/Waterfront
- TownePlace Suites by Marriott Owensboro
- Other accommodations are available within a short drive.